Frequently Asked Questions

Q: Can I “buff” the scratches off of my lenses?
A: No, Anytime you add or remove materials on your lenses, you are changing your prescription

Q: I can see just fine, do I need an eye exam?
A: A person won’t notice a change in their prescription over time, but with new glasses, you will see a noticeable difference right away. Also, an eye examination is not just vision accuity. Eye health should be the #1 reason why one should have annual eye examinations. Did you know that diabetes, high cholesterol, AND high blood pressure can all be detected with a comprehensive eye exam?

Eyeglass Do’s and Dont’s


  • DO get your lenses wet before cleaning your glasses
  • DO use a soft cotton / microfiber cleaning cloth when cleaning your glasses
  • DO come into Rabbitt Family Vision Center or another optical store regularly to get your glasses adjusted
  • DO place your glasses in a case when you’re not wearing your glasses
    “If they’re not on your face, they’re in the case.”
  • DO have your eyes checked every year


  • DON’T clean your glasses with a kleenex
  • DON’T clean your glasses with paper towels
  • DON’T clean your glasses with Windex or any Ammonia based cleaner
  • DON’T clean your glasses with your shirt
  • DON’T dry your glasses’ cleaning cloth with a fabric softener
  • DON’T EVER use glue of any kind to fix your glasses (this will void ANY warranty)

Contact Lens Tips

    Wash, rinse, and dry your hands thoroughly each time you handle your lenses.
    – Good hygiene helps to eliminate germs which can cause eye infection.
    – This is especially important for smokers.
    Lenses removed from your eyes must be cleaned, rinsed and disinfected after each wearing period if reused.
    -Cleaning loosens and removes accumulations of film, deposits and debris that can cause irritation, and prepares lenses for disinfection
    -Rinsing removes cleaning and disinfecting solutions and helps make your lenses feel more comfortable
    -Disinfecting kills germs that can cause eye infection
    -Saline solutions are used to rinse, not clean or disinfect
    -Carefully read and follow the instructions that come with your lens care products
    Remove your lenses immediately if they become uncomfortable
    -Discomfort can be an early warning sign of a problem
    -Early treatment can help avoid complications
    -If the discomfort continues after lens removal, contact your eye care professional
    Do not insert a new or spare lens into an eye that is red, irritated, or painful
    -A new lens may hide symptoms and delay treatment
    Consult your eye care professional before wearing your lenses overnight or while sleeping
    -Not all lenses are designed to be worn overnight or while sleeping
    -Not all people can wear lenses overnight or while sleeping
    -Sleeping with lenses on increases the risk of eye infection
    Replace your lenses with a new pair as often as recommended by your eye care professional
    -Old lenses can cause discomfort, decreased vision and may adversely affect your eye health
    Do not skip visits with your eye care professional just because your lenses feel comfortable
    -Routine follow-ip visits help prevent problems
    -Only a thorough examination by your eye care professional can determine how your eyes are responding to contact lenses
    -Early signs of a problem can be detected and treated before they can be felt

**Information provided as an educational service of CIBA Vision